Lately, the big enterprise software vendors have been rolling out their AI Agents—giving them fancy names, making bold claims, and promising to revolutionize work. But if you take a closer look, what are these agents actually doing?

1. • They find things.
   • They answer questions.
   • They summarize reports.
   • They suggest next steps.

That’s great. But here’s the catch—they still expect humans to do the work.

• The AI tells you where to go, but you still have to fill out the form.
• The AI suggests what to do next, but you still have to execute it.
• The AI reminds you of a process, but you still have to move it forward manually.

This is not execution. This is still just assistance.

Pressing “Go” is Fine—Filling Out Forms is Not

Let’s be clear: if a human needs to make a decision and press “Go”, that’s completely fine. Humans should stay in control where it matters. But if the human still has to:

• Manually type in repetitive details
• Copy and paste data from one system to another
• Click through multiple screens just to complete a basic process

Then we haven’t really automated anything. We’ve just added an AI-powered helper to a broken system.

The Real Problem: AI That Doesn’t Do the Work

Most AI Agents today function like a really smart search engine—pulling up the right information, giving you summaries, maybe even filling in a few blanks. But they don’t take things to completion. They stop halfway and expect the user to still manually push data, submit requests, or move work forward step-by-step.

This is not AI-powered execution—it’s just a better way to navigate old, manual workflows.

Putting AI into Execution: The System of Work

The real transformation happens when AI stops just helping and starts doing. A true System of Work ensures that:

• AI handles repetitive, form-based work so humans don’t have to manually enter data.
• Workflows move forward automatically unless a human intervention is needed.
• Processes are fully executed, not just assisted, so employees focus on decisions, not busywork.

This is what we’re building at NEWWORK Software. Our FLOW-based execution model ensures that AI doesn’t just highlight what needs to be done—it actively does it, only looping in humans where real judgment is required.

Because the future of AI in enterprise software isn’t just about better suggestions—it’s about getting work done.

Dr. Jens Krüger 

CEO NEWWORK Software